About two months ago, a new client contacted us for a consultation. 

As we made a thorough investigation of their computer system, I noticed they had no backups or backup software in place.

While it's always important to have a back-up of any critical data you don't want to lose, it's vital in a case like this one, where their equipment was old and likely to fail sooner than later.

It's easy to be overwhelmed with all the data backup options out there, and we're here to help. We went over various options and configurations for how they wanted the new system to work and their budget.

They took our advice and didn't learn the hard way -- finding their important files are inaccessible or corrupted. We implemented a local and a cloud backup (in this case, a NAS and Carbonite backup system).

Today we got word that the hard drive in one of their computers has, in fact, failed. As it happens, it's THE hard drive that had originally housed almost all of their data and definitely all of the business-critical stuff. Had they not had their backups, they may well have lost their business!

Please, make sure your data is backed up! This is not something anyone wants to learn the hard way when simple and user-friendly backup options are available that won't give you sticker shock. Trust us when we say the cost is worth it -- losing your data is not the kind of shock you want to experience, and we've seen it time and again. Sometimes, once your data is gone, it's gone. Sometimes, when a drive crashes, the data cannot be recovered.

We're frequently asked "why both a local and a cloud backup"? They're both valuable in different ways, as they protect your data under different circumstances. A local backup can be quickly accessed to rebuild a failed hard drive but not useful against fire, theft, etc.; a cloud backup can protect you from almost everything, but recovering the data is typically much slower. 

This is one of those times when more is more, and more is worth it. 

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An onsite client this morning informed me after I'd started the job that several of his crew tested positive for Corona Virus.  No effort appeared to have been made to mitigate further spread so, in an abundance of caution, my wife and I will be self-quarantining for the next two weeks in case I am now a carrier.

In an effort to minimize the risk to our other clients, our office has been closed.  We will only be offering remote support until June 19.  If a problem can't be resolved remotely, then we will send one of our alliance members onsite.  As always, you will be billed at our normal rates and we will pay the alliance members their rates.  If an alliance member ever asks you for payment, they are in violation of our agreement.  Please do not pay them and have them call me directly.

We know funds are tight for everyone during these uncertain times so we are offering financing on our labor.  Our funds are tight--and about to be tighter--so unfortunately, we cannot offer financing on parts or products.

Thank you all for your support and patience during these chaotic times!  Glospey Computers could not exist without you!

We would love to hear from you!  If you have ideas on how we can help you, please feel free to let us know!  You can either email Tim at [email protected] or you can call or text Tim's cell at (401) 787-5297.

As always, if you need assistance, you can still reach us at the same office number, (401) 552-5757, or feel free to submit a ticket below.

Stay safe.  Stay healthy.

​How can we help you?

In an effort to minimize the risk to our employees and clients, our office has been closed except by appointment.  We will be offering remote support first to all new problems.  If a problem can't be resolved remotely, then we will either come out to you or ask that you come in to the shop.

We know funds are tight for everyone during these uncertain times so we will also be offering our clients a few different payment options to help alleviate budget constraints from now through the end of April:

All of our clients will benefit from our discounts offered to our remote support clients, 20% off remote support.

Clients who already have a remote support plan (or who sign up for one) will receive an additional 10% off of our remote support rates.

Alternatively, we are offering financing on our labor instead of the discounts.  Our funds are tight, too, so unfortunately, we cannot offer financing on parts or products.

We would love to hear from you!  If you have other ideas on how we can help you, please feel free to let us know!  You can either reply to this email or you can call or text Tim's cell at (401) 787-5297.

As always, if you need assistance, you can still reach us at the same office number, (401) 552-5757, or feel free to submit a ticket below.

Glospey Computers is happy to announce that we will be offering Home Theater setup / installation services. When it comes to experiencing movies and tv shows, sound can play as much of a role as picture quality. A good pair of speakers can provide immersion, enhance the clarity and audibility of voices, background noises, and more.

Modern TV's can display spectacular detail but often lack substance when it comes to the built-in speakers. If you want to have the most immersive film experience possible at home, a set of dedicated speakers is a must. Whether you want a compact sound bar for your TV, a full-blown surround system for theater-level immersion, or a pair of bookshelf speakers for crystal-clear music in an office or bedroom - Glospey Computers is "hear" to help! Let us provide you with options for all of your HiFi needs. We can assist with sourcing, installing, and configuring your new speakers so that you can simply enjoy the experience.

Newsletter - December 2018

Glospey Computers is happy to announce our 2018 Winter Sale!

We all rely on technology to comminucate, do business, and organize. Especially around the holidays, we rely on our tools to help coordinate family gatherings, shop online, and schedule this busy season's activities. When our technology misbehaves or gives out it can create stress, slow productivity, and cause frustration. In times like these, it helps to have someone you can rely on to get you back up and running. This year, give the gift of Peace of Mind to someone you know.

With multiple tiers of service ranging from basic remote support to professionally managed security solutions, Glospey Computers Peace of Mind packages make a great gift. From instruction to diagnostics and repair, Glospey Computers is open 7 days a week and we are here to help with all your technological needs.

Between December 12th and January 31st, 2019, Glospey Computers will be offering 10% off of any of our Peace of Mind plans as well as a free month of service with every year subscription. This includes our existing PoM packages for those who would like to extend their coverage.

Happy Holidays from all of us at Glospey Computers!
- Tim and the GC team

Newsletter - November 2018

We have some exciting information for the coming weeks: Our anniversary hardware sale was a success, with many taking advantage of our reduced pricing to upgrade their systems. We know that such a sale can be tempting, but not always well-timed for those considering hardware upgrades. Consequently, we have decided to bring back our pricing specials in the 2018 Black Friday Sale!

November 23rd through the 26th, Glospey Computers will be offering $75 off of all setups on new machines purchased through us. Additionally, we will be taking 10% off of all peripheral purchased with a computer. If your computers are getting long in the tooth, your keyboards are well-worn, or if you want to boost productivity with upgraded monitors, Glospey Computers has you covered. Contact us to learn more about upgrading your technology solutions.
 
Additionally, several of our customers have reached out to ask if our recent move has affected our coverage area. The answer to this is absolutely not. Glospey Computers recent move to Bristol has brought with it a host of new contacts and connections, and we are excited to continue growing our network of partners in the Ocean State. We are available 24/7 and will continue to serve our southern Rhode Island base while welcoming new clients state-wide.


Happy Thanksgiving from all of us at Glospey Computers!
- Tim and the GC team

​We are pleased to announce that Glospey Computers is now located in the historic seaside town known for its annual Fourth of July parade. That’s right..Glospey has made the move to Bristol. 
Our new address is Glospey Computers 3 Siegel St Bristol, RI 02809.  Besides this change, everything else is the same. We will continue to serve the entire state of Rhode Island with the same service that our customers have come to know and expect.

Another transition for Glospey is the departure of our sales representative Brian St. Germain. We wish him well on his new ventures! If you were working with him in the past, please address all sales inquiries to Tim. 

We are looking forward to this half of the year and continuing to provide the absolute highest quality service and to bring to you the most timely information that can help keep your computers and networks safe.