Below is a sample of testimonials from our clients (full names are used with explicit permission):
Love Letters by Emily
"THANK YOU, Tim Kearns of Glospey Computers for getting us back to business full force with all ASL designs intact and hooking us up with your Apple guy who restored our iPhoto library of 1,881 photos - each one of them precious to us! Keeping your business card handy for all our future needs : )"
"You have always been reliable and efficient! Thank you for your services."
"As a very busy Realtor who spends 10+ hours a day connected, imagine my response when my laptop died. After a few troubleshooting things on my own, I shot a quick text to Tim. I told him briefly what was happening & he asked how soon I needed it. Sarcastically I responded "tonight" because I really can't NOT be connected. I was completely flabbergasted when he said that he had a loaner for me & he would be right over. He delivered the loaner in less than 30 minutes, took my laptop & assured me I'd have mine back within a day. Of course, he kept me in the loop while he had the laptop, completely fixed the problem, explained how to prevent it in the future & then returned with my laptop ready to go. Sure, I could have taken the drive to the store in which I had JUST bought this, but I do not have additional time in my day to drive 30 minutes each way, wait for diagnostics and deal with the hassle. What Tim with Glospey computers did for me, and my sanity, was well worth every single penny. He saved me time, and in my world, time is money. I will highly recommend his services. Thank you so much for saving the day! "
Zevon Media, North Kingstown
"As a web developer many people confuse my expertise with software with a general expertise of computers. Family, friends and customers often ask me computer questions that I'm not qualified to answer. These include new computer recommendations, operating system issues, trouble with viruses/malware, networking solutions, etc.
Tim Kearns is qualified to handle all these inquiries and someone I can always rely upon when recommending someone to him. He responds quickly, always treats people courteously and does whatever he can to make a situation that is upsetting to some (e.g. a computer infected with a virus or malware) as painless as possible. This includes onsite support, drop-off service or whatever he can do to allay a customer’s concerns and get them back up-and-running as quickly as possible. In addition to his incredible knowledge of computers and systems,Tim's fees are fair, his service is prompt and his demeanor always pleasant.
Everyone I refer Tim to thanks me for the introduction!"
"Tim was recommended to me by a friend: was I right to follow her advice! Tim went the extra thousand miles for me!
He cleaned up my 6 outdated computers and disposed of them for free. He came with me to select the laptop best suited to my needs and initialized it. He showed me how to change the ink cartridges of my 2 printers and made my new laptop talk to them. He gave me a crash course on Windows 8 and answered my stupidest questions with patience and courtesy.
Tim also made himself available on my time schedule.
I highly recommend his services: he is a perfect professional and a wonderful human being who cares for his clients."
Ken, East Greenwich
"Tim is a great help to PrintShops when they have a computer issue."
"Even in a snowstorm, Tim showed up at my house and fixed my computer, same day! thanks, Tim Kearns!"
Marsha, North Kingstown
"Tim is a bright, dedicated, honest professional. He came to my office after a desperate call from me. My experience with previous computer repair providers was poor at best. He returns calls promptly, comes to my office quickly, answers questions, gives sound advice every time! I recommend him to anyone in need of intelligent computer service. I will continue to be one of his devoted clients."
"Tim provides excellent service and products. He is forthright with the process and there are no surprises. He worked with my needs and requirements and made an excellent recommendation for a laptop as well as custom-building me a desktop to my specs. The laptop proved to be an excellent purchase and the desktop functions well also. I highly recommend Glospey Computers to anyone in the market."
Tim is an excellent problem solver.
Tim is an excellent teacher.
Tim is our go-to guy for every computer problem.
Tim designed our web sight and did a terrific job.
We would be lost without him."
"I have had the pleasure of meeting Tim Kearns, owner of Glospey Computers, and have found him to be a knowledgeable and competent computer repair specialist. He was right on time in coming to my home office and made all the repairs that were needed and answered all my questions about hardware and software solutions to my many situations.
I would totally endorse him as one of the Best in South County and encourage anyone that needs computer service, design, virus repair and at the office repair to use Tim. His rates are fair and his competence level is high."
"Tim is always available when I am having problems or have questions, which is very important when your computer decides to act up just when you need it most. Since he is not a 9 to 5 guy and makes house calls, you don't have to take time off of work or drop off the computer. He always gets me up and running in no time. I recommend him to everyone I know."
"I met Tim when I purchased my new computer and he came to my home to set it all up for me. I was impressed by his knowledge and his professionalism. He came in, sat down and knew exactly what had to be done and proceeded to do it, no wasted time, and no hesitation on his part. When I had a problem with my hard drive, he again took right over and took care of the problems for me. I have recommended Tim to my friends and will continue to do so."
Adam, Bonnet Shores
"There is NO computer repair service, local, or corporate, that gives the kind of service that Glospey Computers offers. Multiple times my old computer had issues and Glospey went out to my house on my schedule and picked up the machine, let me try out a new operating system, and reinstalled the old one when I decided I wanted it back. They warranty their virus wipes, and even LEND YOU A COMPUTER while yours is repaired! No other service does that. And certainly not with the care and positive attitude you get from Glospey and Tim Kearns. HIGHLY recommended over right click, geek squat, pcw, or any other Rhode island computer repair."
"I first heard of Tim from an acquaintance at work. I needed a new computer,because mine was ten years old and very slow. He came to my house at a convenient time for me after supper and gave me a quote. I was so pleased with Tim that I decided to purchase one from him. He transferred all my files from my old computer to the new one and set up the new one. A couple weeks later, I had trouble with my router and he even came to my house on a Sunday. He is not a 9 to 5 guy. Tim is available 24 hours a day. I highly recommend him to anyone who is thinking about a new computer."
"Tim Kearns did our business a great service! As a business we do not keep hard copies of customer files or artwork, so we use Apple Time Machine to back up all of our files from our Point of Sale Server as well as our art files from Adobe Illustrator. When I kept receiving an error in regards to this back up not functioning I panicked. If we lose those files we lose valuable information that could never be restored, and it's difficult to find Apple Technicians who will come to your office. So Tim came to my office, diagnosed the issue, and fixed it in less than 30 minutes. He taught me where the files were being saved to, how to view them if need be, and made sure the Time Capsule was networked to both our orders computer and our graphic art computer. I highly suggest calling Tim at Glospey Computers the next time you have an issue. He's efficient, straight forward, and offers an invaluable service."
Jonathan, West Kingston
"Very professional and his prices are very reasonable. He does excellent fast work. I highly recommend for all your computer needs and problems."
"I had a hard drive error that was preventing my computer from booting. I called Tim and he came over the next morning (on a Sunday) and quickly determined the problem and helped me decide the appropriate action to repair it. I'm fairly computer literate myself but Tim saved me at least a day or two of work for a very reasonable price. Highly recommended."
Ruth, East Greenwich
"I think highly of Glospey Computers. I have used three other such companies for in home-office computer repairs and I rank him 5 of 5 in availability,computer systems knowledge, pricing, efficiency when at work, thus keeping his hours down, and has provided me information on appropriate computers to buy."
"Tim is the only person I will go to for problems with my family's computers! He offers great service, more than reasonable prices, and expert knowledge and explanations! He has always been able to respond back to my calls and emails very quickly. I highly recommend Tim to everyone I know who is looking for the best computer service!"
"I recently had a virus on my laptop that basically shut the system down completely. This was very frustrating because I use my laptop for my business. Needless to say I called Tim immediately and was pleasantly surprised to have him answer his phone...I told him what happened and he said he could come over that night and pick it up at my home. I told him that it wasn't necessary because I was leaving for Virginia in the early morning and didn't need the laptop for the weekend. When I got back I called Tim and he said it was good to go. He told me that he could drop it off at my home. I am so glad that I have someone like Tim to turn to when I have a computer problem. He was a true professional, honest and his prices are very reasonable... I would highly recommend him to my family and friends."
Carl, South Kingstown
"Recently, I opened an E-mail that contained a particularly malevolent virus called Live Security Platinum which burrowed into my computer and disabled almost all of it's functions. I had seen Tim's display at our local bank and I decided to call him for help.
He offered to come to my house and pick up my tower and, for a very reasonable fee, do whatever was necessary to fix the problem. He was familiar with this virus and others like it and promised to have me up and running again in short order.
Tim brought my tower back to the house the next day, reinstalled it and checked that everything was running properly. It was!
I could not have been more pleased with Tim's service. He took care of the problem quickly and effectively at a price that was more than reasonable and, when we had some difficulty with an E-mail account later that first night, he came right over at 10pm and straightened it out for me.
This computer is vital to my wife's business and with Tim's help she was able to stay on top of her work with only minor inconvenience.
Tim is every bit the professional you hope to find in this sort of situation and I recommend him very highly."